North Carolina Libraries, Vol 61, No 3 (2003)

TAP into the Library

Kem Ellis

Abstract


Use technology, not branch libraries, to improve access and convenience for library users!” This is the message High Point Public Library’s board of trustees heard loud and clear in the summer of 1998 during a series of six community focus groups. This article describes the library’s collaborative plan to fulfill this mandate from High Point’s library users and to design a new approach to providing multiple library access points in an urban setting.

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North Carolina Libraries is the official publication of the North Carolina Library Association.