Vol 48, No 3 (1990)

DOI: https://doi.org/10.3776/ncl.v48i3

Published: 1990-01-01

Full Issue

North Carolina Libraries
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Cover
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Table Of Contents
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Features

Foreword

Jinnie Y. Davis
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From the President

Barbara Parker
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Research & Librarianship

But What Does the Data Mean? Getting From What Happened to Why it Happened

Sharon L. Baker
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Performance Measures and Technical Services: Efficiency and Effectiveness

Karen S. Croneis, Linda H. Y. Wang .
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Public Library Evaluation: A Case Study

James J. Govern
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Quantity is Not Necessarily Quality: A Challenge to Librarians To Develop Meaningful Standards of Performance for Library Reference Services

Patsy J. Hansel
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Theory Into Practice

Patricia M. Kelley
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Selected Bibilography on Library Performance Measures

Cynthia R. Levine
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Use of Staff output Measures in the Wake County Public Library System

Val Lovett
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The Evaluation of Service Activities in Academic Libraries and Criteria for Evaluation Selected by Administrators of Those Libraries

Sally Ann Strickler
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Performance Measures in Youth Services

Rebecca Sue Taylor
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Performance Measures for Online Systems

John Ulmschneider , Patrick Mullin .
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Federal-State Cooperation for Public Library Data

Kitty Smith
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Columns

Library Research in North Carolina

Jinnie Y. Davis
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North Carolina Books

Robert G. Anthony Jr. , compiled by
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Performance Measures: The Pursuit of Excellence and Accountability

Jerry A. Thrasher
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End matter